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NFA home
Facebook Twitter Linkedin YouTube
        Toll Free Hotline
1-800-777-3333
About Us
& Personnel

Retaining NFA
Clients
Case Studies
Commercial
& Industrial

Governmental
& Institutional

Residential
& Condo

Articles
& Misc


NFA home
1-800-777-3333
Facebook Twitter Linkedin YouTube
About Us
& Personnel

Retaining NFA
Clients
Case Studies
Commercial
& Industrial

Governmental
& Institutional

Residential
& Condo

Articles
& Misc



NFA History

Leading the Professional Loss Consulting Industry Since 1922

Bernard J. Papa started NFA in 1922 with a basic concept. An innovative residential insurance broker, Papa saw a special need for his clients. Insurance companies had adjusters to handle claims, but the insured did not always have the same resources. He felt that homeowners were not properly represented when they experienced a loss.

That was the concept that, in 1922, started the National Fire Adjustment Co., Inc. During the depression years, Bernard Papa worked with many financial institutions and law firms, as well as other businesses. As these clients grew, so did NFA.

NFA has continued to expand both in size and geographic reach for more than 90 years.

Frank R. Papa began working for his father’s business after World War II while a student at the University of Buffalo. After completing a law degree, and being admitted to the bar, he started full time for NFA in 1951. That same year, his brother-in-law, the late Robert V. Flaglor, came on board.

Two of the biggest fires NFA handled in that period included a $300,000 disaster at the Zimmerman Lumber Co. and the German Roman Catholic Orphanage fire, a loss of over $500,000. “They were the biggest losses we had up to then,” Frank Papa recalls.

The sixties and seventies saw tremendous growth for NFA. As the firm grew, it moved to larger headquarters and expanded its staff. Bernard Papa retired in 1965, turning the business over to Frank who, today, serves as Chairman.

NFA opened its first branch office in Jamestown in 1968. The Rochester office began in 1969, followed by Syracuse and Elmira offices. NFA acquired New York Fire Adjustment Corp., another Buffalo-based company in 1982.

The third generation Papa, (Ron) joined the firm in 1974 after graduating from Niagara University. He managed its branch offices for 15 years and returned to corporate headquarters in 1993. He has served as President and Chief Executive Officer since 1996.

In 1984, NFA moved into its state-of-the-art headquarters at One NFA Park in Amherst, NY. Then, in 1988, NFA opened its first Canadian office in Toronto making it the largest public insurance adjusting firm in North America.

NFA has expanded over the years, covering losses wherever disaster strikes. In addition to its headquarters in Buffalo, NFA has offices across New York State in Rochester, Syracuse, Elmira, Jamestown, Potsdam, Utica and New York City. There are also offices in Ontario, Erie PA, Portland ME, Fort Myers FL, Nashville TN, and Stamford CT.

Having licensed adjusters throughout the U.S. and Canada allows the NFA team of professionals to be in place wherever losses occur.

NFA is respected across North America and continues to define the industry, using leading-edge communications technology that span the globe. NFA loss consultants can be reached within minutes, wherever they are. The latest technology allows highly accurate, swift and consistent evaluation of all claims.

With NFA’s continued growth for more than nine decades, it has never lost sight of its core values and focus; its Clients. NFA prides itself on our commitment to serve our clients with the utmost respect and professionalism.

 


Milestones

1922:  B.J. Papa founds National Fire Adjustment Co.
 
1947:  Frank R. Papa, B.J.’s son, joins NFA as an adjuster
 
1965:  B.J. Papa retires and Frank becomes President
 
1967:  NFA settles its first $1 Million loss
 
1968:  The first NFA branch office opens in Jamestown, NY
 
1969-78:  Branch offices open in Rochester, Syracuse and Elmira
 
1974:  Ronald J. Papa joins NFA in the Rochester office
 
1975:  NFA is the first adjustment firm to computerize loss estimating procedures
 
1982:  NFA acquires New York Fire Adjustment Corp.
 
1984:  NFA moves to new corporate HQ at One NFA Park in Amherst, NY
 
1988:  Toronto office opens; NFA now the largest adjustment firm in North America
 
1992:  Ronald J. Papa elected President of The National Association of Public Insurance Adjusters (NAPIA)
 
1993:  NFA settles its first $100 Million loss
 
1996:  Frank Papa named Chairman and Ron Papa, President
 
1996:  Ronald J. Papa won the Person of the Year award for National Association of Public Insurance Adjusters (NAPIA)
 
2000:  NFA opens NYC office
 
2001:  Robert H. Deull won the Person of the Year award for National Association of Public Insurance Adjusters (NAPIA)
 
2001:  NFA handled over 100 Million dollars worth of losses, as a result of the World Trade Center Tragedy
 
2004:  NFA received Niagara University Award for Western New York Business Appreciation
 
2005:  Better Business Bureau awards NFA its prestigious Torch Award for marketplace ethics
 
2006:  Florida office opens
 
2008 :  NFA opens Utica and Albany offices
 
2009:  Now a fourth generation family company; Kelly, Katie & Jodie Papa join NFA
 
2012:  Tennessee office opens
 
2015:  Jodie A. Papa elected Secretary of the National Association of Public Insurance Adjusters (NAPIA)







Torch Award
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187

Toll Free
1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com
Contact Us
Ask an Expert


National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187
Toll Free 1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com


Torch Award
Contact Us
Ask an Expert

National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187

Toll Free 1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com


Torch Award
Contact Us
Ask an Expert

National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map