NFA home
Facebook Twitter Linkedin YouTube
        Toll Free Hotline
1-800-777-3333
About Us
& Personnel

Retaining NFA
Clients
Commercial
& Industrial

Governmental
& Institutional

Residential
& Condo

Case Studies
Articles
& Misc

NFA home
Facebook Twitter Linkedin YouTube
        Toll Free Hotline
1-800-777-3333
About Us
& Personnel

Retaining NFA
Clients
Case Studies
Commercial
& Industrial

Governmental
& Institutional

Residential
& Condo

Articles
& Misc


NFA home
1-800-777-3333
Facebook Twitter Linkedin YouTube
About Us
& Personnel

Retaining NFA
Clients
Case Studies
Commercial
& Industrial

Governmental
& Institutional

Residential
& Condo

Articles
& Misc



Corporate Team

 

 

 

Papa, Frank R., J.D.

Chairman
Licensed Adjuster
Email: fpapa@nfa.com
Office: (716) 689-7700 Ext. 1001
1-800-777-3333
Cell: (716) 583-7701
Frank joined the company founded by his father in 1947 as a Licensed Public Adjuster and took over as President of NFA after Bernard J. Papa retired in 1965. Frank has earned an international reputation as a leader in the public adjusting profession and as an expert in property insurance law. He graduated from the University of Buffalo Law School and has a Juris Doctorate degree. He is admitted to practice law in New York and Pennsylvania.

Papa, Ronald J., SPPA

President
Licensed Adjuster
Email: rpapa@nfa.com
Direct Number: 1-800-632-7272
Office: (716) 632-7272
1-800-777-3333
Cell: (716) 583-7272
Ron has been instrumental in NFA's growth for more than 30 years. He has successfully adjusted more than 2,000 insurance losses working for a wide range of clients. Ron earned the prestigious designation of Senior Professional Public Adjuster and is accredited by the National Association of Public Insurance Adjusters (NAPIA), of which he is past president. He was named Person of the Year by NAPIA for "outstanding leadership" and recently addressed the National Symposium of Insurance Commissioners at their conference in Florida. Ron is approved as an instructor by numberous State Insurance Departments, the New York State Bar Association, and the Society of CPAs. He graduated from Niagara University.

Dennis E. Niland, SPPA

Executive Vice President
Licensed Adjuster
Email: dniland@nfa.com
Office: (315) 437-7400 Ext. 3001
1-800-999-3333
Cell: (315) 374-4001
Dennis earned the prestigious designation of Senior Professional Public Adjuster and is accredited by the National Association of Public Insurance Adjusters (NAPIA). Before joining NFA in 1974 as a Licensed Public Adjuster, he was a Licensed Independent Adjuster with the General Adjustment Bureau. He has a degree in Industrial Relations from LeMoyne College, a background in accounting, and served on NAPIA’s board of directors.

Kim S. Connors

Chief Financial Officer
Licensed Adjuster
Email: kconnors@nfa.com
Office: (716) 689-7700 Ext. 1043
1-800-777-3333
Kim is NFA's CFO and assists in day-to-day operations. She graduated from the Rochester Institute of Technology with a degree in Accounting. She is a Certified Public Accountant and a Licensed Public Adjuster. Before joining NFA, she worked in private practice.
 

John E. Donnelly

Executive Director
Licensed Adjuster
Email: jdonnelly@nfa.com
Office: (716) 689-7700 Ext. 1025
1-800-777-3333
Cell: (716) 609-1430
John came to NFA with 15 years of insurance experience working for insurance companies as a property and casualty claims adjuster and represented the northeastern region as a mold mitigation specialist.  John graduated from Buffalo State College.  He is active in his community and a former Board of Education Trustee.  John is licensed in 24 states and has handled several large losses including the Joplin School's over $100 million loss in May 2011.

Brian D. Niland

Executive Director
Licensed Adjuster
Email: bniland@nfa.com
Office: (315) 437-7400 Ext. 1008
1-800-999-3333
Cell: (315) 459-1841
Brian has been with NFA since the early 1990’s. He began his career at NFA while still in school working summers as an estimator. He joined NFA full time as an adjuster in 1995. He was director of Sales for Raymour and Flanigan in Rhode Island, Massachusetts and Connecticut, before returning to NFA to serve at the corporate level as Executive Director. Brian is licensed in 22 states and has served on the National Association of Public Insurance Adjusters (NAPIA) board of directors. He has a degree in Accounting from Boston College.

Thomas J. Niland, IV

Regional VP
Licensed Adjuster
Email: tniland@nfa.com
Office: (315) 437-7400 Ext. 3009
1-800-999-3333
Cell: (315) 374-0073
T.J. is a Licensed Public Adjuster with licenses in five states and the Virgin Islands. He has successfully negotiated many multimillion dollar settlements including commercial, industrial, municipal and residential. He acts as an appraiser for dispute resolutions and is often called on by attorneys as an expert in insurance. He has a B.S. from Pennsylvania State University.

Jodie A. Papa

Manager - Buffalo Office
Licensed Adjuster
Email: jpapa@nfa.com
Office: (716) 689-7700 Ext. 1011
1-800-777-3333
Cell: (716) 609-8003
Jodie worked as an accountant for a Manhattan investment banking firm before joining NFA as a Licensed Public Adjuster and also served as a Field Contents Estimator for NFA. Jodie was appointed Manager of the Buffalo Office in 2015, she handles commercial and residential losses. Jodie has served on the board of directors for the National Association of Public Insurance Adjusters and was elected as its secretary in 2015. She earned her degree in Accounting from Niagara University.

Lisa Radio

Manager - Syracuse Office
Licensed Adjuster
Email: lradio@nfa.co
Office: (315) 437-7400 Ext. 3010
1-800-999-3333
Cell: (315) 374-4010
Lisa joined NFA in 1990 and is a Licensed Public Adjuster. She earned a Bachelor’s degree in Finance from LeMoyne College. Lisa has extensive knowledge of the National Flood Insurance Program and she coordinated NFA’s catastrophe operation in Syracuse for the 1998 Labor Day derecho and 2011 floods.

Nat J. Piro

Manager - NYC Office
Licensed Adjuster
Email: npiro@nfa.com
Office: (973) 235-0173 Ext. 1004
1-800-777-3333
Cell: (973) 390-3866
Nat serves as Manager in NFA’s New York office and has more than 30 years of experience with Fireman’s Fund Insurance in property insurance claims, including litigation, and has supervised many large catastrophic losses. He is licensed in New York, New Jersey and Connecticut. Nat is a graduate of Essex County College of Business.

David D. LeBlanc, B.A, C.I.P.

Vice President - Toronto Office
Licensed Adjuster
Email: dleblanc@nfa.com
Office: (905) 643-6262 Ext. 6008
1-800-790-2622
Cell: (647) 212-4090
David joined NFA in 2006 after holding key positions in finance and management with a fortune 500 company. He earned the prestigious designation Chartered Insurance Professional and has a B.S. in Economics from McMaster University, Dave currently manages the Canadian branch offices of NFA.

Patrick M. Donnelly

Manager - Rochester Office
Licensed Adjuster
Email: pdonnelly@nfa.com
Office: (585) 272-8220 Ext. 2006
1-800-570-8220
Cell: (585) 303-4406
Pat served with the Prudential Property and Casualty Insurance Company as a Senior Property Claims Adjuster before joining NFA as a Licensed Public Adjuster. His broad knowledge of the insurance industry proves invaluable when working with clients in analyzing both commercial and residential property claims.

Kelly M. Papa

Office Manager - Buffalo
Email: kpapa@nfa.com
Office: (716) 689-7700 Ext. 1030
1-800-777-3333
Cell: (716) 609-8001
Kelly is the Administrative Office Manager of the Buffalo Office. She is also a Licensed Public Adjuster and Bookkeeper. She graduated from Erie Community College and attended Buffalo State College's Business Administration program. Prior to joining NFA, in 2004, Kelly worked as a Branch Operations Supervisor, as well as a teller trainer, at Fleet Bank.

Paul R. Urbanski

IT Director
Email: purbanski@nfa.com
Office: (716) 689-7700 Ext. 1046
1-800-777-3333
Cell: (716) 609-2840
Paul is responsible for NFA's state-of-the-art computer and communications network including its specialized Damage Estimating Program, and coordinates electronic data processing claims. He has over 20 years IT experience with large companies and has a Computer Science degree from University of Buffalo.

Edward C. Short

Assistant IT Director
Email: eshort@nfa.com
Office: (716) 689-7700 Ext. 1040
1-800-777-3333
Ed joined NFA in 2002. He serves as head of the Research Department and assists with IT hardware and software support. He graduated from the University of Michigan with a B.S. in Engineering and attended the U.S. Naval Academy as well as the graduate program of the University of Buffalo.

Joanne E. Harrell

Director of Special Operations
Email: jharrell@nfa.com
Office: (716) 689-7700 Ext. 1038
1-800-777-3333
Cell: (716) 574-2156
Joanne joined NFA in 2011. Prior to joining NFA she was employed for 11 years as an Office Manager/HR Assistant in the commercial real estate industry. She handles special projects, including agent licensing and communications. She attended Bryant & Stratton for Accounting and completed the Society for Human Resource Management Program.




















































































Torch Award
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187

Toll Free
1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com
Contact Us
Ask an Expert


National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187
Toll Free 1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com


Torch Award
Contact Us
Ask an Expert

National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map
Corporate Headquarters:
One NFA Park
Amherst, NY 14228-1187

Toll Free 1-800-777-3333
Phone (716) 689-7700
Fax (716) 689-7768
nfa.com


Torch Award
Contact Us
Ask an Expert

National Association of
Public Insurance Adjusters


Building Owners & Managers
Association International


New York Public Adjusters Association, Inc.


Texas Association of Public Insurance Adjusters


National Emergency Management Association


Florida Association of Public Insurance Adjusters


Pennsylvania Association of Public Adjusters


New Jersey Public Adjuster Association


Massachusetts Association of Public Adjusters

Copyright © 2015, National Fire Adjustment Co., Inc., All Rights Reserved       Site Map