Insurance Claims Public Adjuster Property damage Fire Loss - National Fire Adjustment Co., Inc. (NFA.com)

Joplin Schools
EF-5 Tornado, Joplin, Missouri

The Spring of 2011 saw one of the worst tornado seasons in U.S. history, and no place was harder hit than Joplin, Missouri. When the EF-5 tornado rendered several public schools little more than a mass of twisted girders, the Joplin School District turned to NFA to help them evaluate the seemingly intractable amount of damage. Said Paul A. Barr, Chief Financial Officer of the Joplin Schools, "... your herculean efforts will enable us to obtain a much better settlement than we ever would have achieved on our own or working with a less-qualified insurance adjusting firm."

9/11
NFA Team Dispatched to NYC for 9/11 Ground Zero Claims

NFA personnel inspect the roof of Century 21, a famous lower Manhattan department store directly across from where the World Trade Center towers stood. The devastation of 9/11 caused major damage to the Century 21 building and the store's contents which were covered with ash and soot. NFA was retained to assist the owners with their financial recovery and the store was open for business quickly.

NFA also served several other businesses during 9/11 including brokerage firms, restaurants, office buildings, athletic clubs, financial institutions, medical centers, and other retailers. NFA also handled the losses for Monster.com and Sbarro Inc.

Latex Foam International
Massive Factory Fire - Ansonia, CT

The Latex Foam Products complex in Ansonia, Connecticut was destroyed in a fire that ravaged its 284,000 square foot production plant. Damages were in excess of $50-million, effecting more than 200 employees. NFA's team of adjusters, CPAs, building appraisers, and property estimators worked on this major loss that achieved the insurance recovery within months.

The Latex Foam fire was one of the most dramatic factory destructions in recent years. Due to NFA's coordination, the company was able to operate on an emergency basis from temporary locations. Getting this claim adjusted and finalized promptly and efficiently was of utmost importance to the policyholder.

Hurricanes Charlie, Frances, Ivan, and Jeanne

Handled losses caused by all four hurricanes to shopping centers, condominiums, golf courses, restaurants, food processing plants, automotive centers, and private residences.

Huge Carpet Warehouse Devastated
Snow & Fire Causes Millions in Damage

Diamond Rug & Carpet Mills, Inc. was breaking industry records for growth and profits. Financial projections predicted another banner year.

However, during the early morning of March 13, one of the most powerful storms of the century dumped a record two feet of snow in northern Georgia. The roofs of four of Diamond's six manufacturing plants collapsed. Most of the machines were damaged and sensitive equipment and inventory was exposed to freezing temperatures and huge amounts of water from melting snow and broken sprinkler lines.

While workers were using acetylene torches to expedite the reconstruction process, a fire accidentally ignited at Diamond's distribution center and burned for over two weeks. The warehouse was completely destroyed and total damages exceeded $100 million. The company was virtually wiped out.

Having no experience in preparing insurance claims of this magnitude, Diamond hired National Fire Adjustment Co., Inc. NFA retained numerous experts to inspect and analyze the damaged and destroyed equipment as quickly as possible and to assist the company in commencing operations.

"NFA's insight was invaluable to Diamond," said Diamond president Ralph Boe. "They understood our insurance coverages, our building damages, our stock valuations, our equipment losses and , especially, our business income and extra expense claims," he added. "NFA was instrumental in enabling Diamond to receive substantial partial payments from the insurance company, and this allowed us to stay afloat while we rebuilt the company. We knew they had other losses to adjust, but they always made us feel like we were their only client."

Salvatore's Italian Gardens
Lancaster, New York

Salvatore's Italian Gardens had been a Buffalo landmark for over 25 years. Owner Russ Salvatore was out of town the night a fire destroyed his business. When he arrived the next morning, he hired NFA and they helped coordinate the cleanup and reconstruction process as well as settle the claim. One week after the fire, Russ had his first check to begin rebuilding. Because of NFA's experience and diligence, Salvatore's was open for business quickly.

"NFA secured large cash advances from the insurance company for me. This freed me up to rebuild my restaurant as fast as I possible could." -Russ Salvatore, Owner

Miami Metro Zoo
Delaware North Companies, Inc.

Hurricane Andrew tore through Florida and most of the Eastern Seaboard causing an unbelievable amount of damage to homes and businesses. At the Miami Zoo, the high winds ripped off the entire second floor of a preformed concrete pagoda restaurant and dropped it back onto the first floor.

NFA was retained, and convinced the insurance company that the restaurant was a total loss. The claim was settled in full.

"NFA worked swiftly and thoroughly to get us more than we expected, and it came with no hassle. NFA did an excellent job."

Wheeling Downs Race Track
Wheeling, West Virginia

Wheeling Downs Race Track in Wheeling, West Virginia almost disappeared under massive volumes of water when the Ohio River overran its banks in January 1996.

This popular greyhound race track is located on an island in the middle of the river and suffered more than $2 million in damages. The NFA team was quickly on the scene to assist the track owner with settling the claim.

NFA Assists Virgin Islands Hotel
After Two Massive Hurricanes

AP/WIDE WORLD PHOTOS

September 17, 1989 was a rough night at the Holger Danske Hotel in Christiensted, US Virgin Islands. Hurricane Hugo walloped the entire Caribbean area causing heavy damage. The water level rose so high that a sailboat was dumped right into the lobby.

The Holger Danske was devastated a second time in 1995 when Hurricane Marilyn pummeled the region.

NFA worked with the Holger Danske's owners on the financial recovery of both disasters. Despite heavy losses sustained from the hurricanes, the hotel today remains one of the most popular in the Virgin Islands.

Wagner Toy Company
Buffalo, New York

The Wagner Toy Company was a major manufacturer and distributor of children's toys. The fire occured in February 1970 at Wagner's warehouse in downtown Buffalo. It devastated the building, causing hundreds of thousands of dollars in damages.

NFA worked quickly with the company's owner so that they could financially recover from this tragic loss.

A 180,000 square foot building in the West End Business Center and Industrial Complex in Rochester, N.Y. was destroyed by a three-alarm blaze in November 1995. The loss was in excess of $5 million dollars and NFA represented the policyholder with their insurance recovery.

"I take this opportunity to express my sincere thanks and appreciation for the expert services you rendered and also wish to confer upon you the highest recommendation possible which you so justly deserve." —Theophilos J. Basil
Basil Bros. Theatres

"I have been authorized by our board of directors to express its appreciation to you for the promptness and diligence exercised on our behalf and to state further that we are entirely satisfied with the manner in which you expedited, conducted and finalized negotiations." —T. Gerhard, Treasurer
O.R. Catholic Orphan Home

A Phone Call That Saved Two Lives

In the early hours of a December morning, Dr. James Arnott and his wife Joan of Toronto, Ontario were awakened with an emergency call from the hospital. The hospital needed Dr. Arnott to report in immediately but didn't realize he wasn't on call that night.

Their error saves his and Joan's lives.

After the phone call, Mrs. Arnott couldn't fall back to sleep and got up. When she opened the bathroom door across the hall, she was greeted by a wall of flames. She and her husband escaped, but the raging fire destroyed their home and everything in it.

"The fire was an extremely traumatic experience. The opposition of the insurance company to a fair and equitable settlement made it even more distressing," Dr. Arnott said.

When the insurance company offered only $97,000 for rebuilding the Arnott's house and replacing its contents, they were advised to consult NFA, who immediately went to work securing a fair settlement. The insurance company increased their settlement to $240,000.

"We could not have handled this major upset in our lives without NFA's guidance and support," Dr. Arnott emphasized. "If only we had hired them from the start."